Terms of use and supplier application rules

Document version: 1.1 – 22 luglio 2026. These Terms are specific to UESE Supplier Hub and do not incorporate terms published on other websites.

1. Operator and business scope

UESE Supplier Hub is operated by UESE ITALIA S.p.A., VAT number IT04398760274, with registered office at Italia (“UESE”). The portal is intended exclusively for companies, public or private organisations, professionals and persons acting in the course of business. It is not a consumer-facing service.

2. Purpose of the portal

The portal supports supplier registration, application, due diligence, category qualification, document management, requests for additional information, performance assessment, non-conformity management, renewal, suspension and revocation. Registration or qualification does not create a right to receive orders, requests for quotation, assignments, minimum volumes, exclusivity or any commercial relationship.

3. Acceptance and authority to act

By registering, the user confirms that they are at least 18 years old, act for professional purposes, have authority to represent or validly submit information on behalf of the organisation, have read the Privacy Notice and accept these Terms. Where required under Italian law, clauses that may be considered particularly burdensome are subject to separate and specific approval during registration.

4. Account, credentials and 2FA

Each account is personal to the authorised user and may not be shared. The user must provide accurate contact details, use strong credentials, protect passwords, TOTP secrets and recovery codes, and promptly notify UESE of any loss, unauthorised access or change of authorised contact. Actions performed with valid credentials are attributed to the account holder unless UESE is promptly informed of a compromise and the evidence demonstrates otherwise.

UESE may require two-factor authentication for internal users, high-risk suppliers or access to sensitive functions. Account recovery may be subject to enhanced identity and authority checks.

5. Accuracy, updating and responsibility for information

The applicant is responsible for the truthfulness, completeness, lawfulness and currency of data and documents. It must promptly update any change affecting corporate status, ownership, powers of representation, tax or social-security regularity, insurance, certifications, conflicts of interest, sanctions, professional licences, security posture, subcontracting or capacity to perform services. Omissions, misleading statements or falsified documents may result in rejection, suspension, revocation, termination and legal action.

6. Documents and third-party information

Only relevant and lawfully usable documents may be uploaded. The applicant must have the right to disclose information concerning employees, professionals, beneficial owners, references and subcontractors and must apply data minimisation. UESE may request original documents, certified copies, translations, signatures, updated versions or independent verification. Uploading a document does not amount to acceptance or validation by UESE.

7. Review and qualification

UESE assesses applications according to criteria proportionate to category, value, criticality, legal requirements and supply-chain risk. It may verify administrative, technical, economic, insurance, ethical, privacy, cybersecurity, health-and-safety and reputational requirements; request clarifications; conduct interviews or audits; and approve only certain categories, locations, limits, durations or conditions.

Scores and risk indicators are decision-support tools. The authorised UESE function retains final responsibility for the decision. UESE may reject an application where information is insufficient, inconsistent, unverifiable or unsuitable, without being required to disclose confidential evaluation methods, third-party information or security-sensitive details.

8. No procurement contract or promise of work

Registration, submission, inclusion in the supplier register and any qualification certificate are pre-contractual or organisational steps only. A binding procurement relationship arises solely from a separate written order, contract, letter of appointment or other instrument signed or validly approved by authorised representatives. Portl messages, status labels, requests for information and invitations to quote are not acceptance of an offer unless expressly stated in a separate binding document.

9. Requests for quotation and offers

Where the relevant module is used, UESE may invite one or more qualified suppliers to submit offers. Unless the invitation expressly provides otherwise, UESE may amend, suspend or cancel the procedure; request clarifications; negotiate; accept only part of an offer; or make no award. The supplier bears its own participation costs. Prices, validity, delivery terms and assumptions must be clearly stated and remain binding for the period indicated in the offer.

10. Confidentiality and restricted information

Information marked confidential or reasonably understood to be confidential—including specifications, prices, customer information, security configurations, personal data, credentials and project materials—must be used only for the authorised purpose, protected with appropriate measures and disclosed only to persons with a need to know and equivalent obligations. Confidentiality survives account closure and the end of the relationship. Statutory disclosures must, where lawful, be preceded by notice to UESE.

11. Intellectual property and licence to review materials

The portal, its software, structure, trademarks, texts and design are owned by or licensed to UESE. No right is transferred except the limited, revocable right to use the portal for its intended purpose. The supplier retains rights in its own materials and grants UESE a non-exclusive, royalty-free licence to store, reproduce internally, review and share them with authorised advisers, customers or project partners to the extent necessary for qualification, audit, procurement and contract management.

12. Prohibited conduct

Users must not attempt unauthorised access; interfere with security or availability; upload malware, executable code or unlawful content; scrape or mass-extract data; impersonate others; test vulnerabilities without written authorisation; evade access controls; use the portal for unsolicited marketing; or disclose credentials. UESE may block sessions, files, IP addresses or accounts where misuse or risk is suspected.

13. Availability, maintenance and changes

UESE aims to keep the portal available but does not guarantee uninterrupted operation. Neverntenance, security measures, hosting incidents, force majeure or third-party failures may cause downtime. UESE may modify features, workflows, categories and technical requirements while preserving acquired contractual rights. Material changes to these Terms are published with an updated version and, where appropriate, notified to registered users.

14. Suspension, rejection, revocation and closure

UESE may suspend access or qualification, reject or archive an application, revoke categories or close an account where documents expire, requirements cease to be met, information is inaccurate, security is compromised, instructions are ignored, non-conformities remain unresolved, the supplier breaches law or contract, or continued access creates legal, operational or reputational risk. Urgent measures may be taken without prior notice; the user will be informed as soon as reasonably possible unless prohibited by law or security needs.

15. Electronic communications and evidence

Portl notifications and messages sent to the registered email address constitute ordinary operational communications. The user must keep contact details current and monitor the account. Audit logs, timestamps, document hashes, access records and system messages may be used as evidence of actions and communications, subject to applicable law. Formal notices requiring a specific legal form must use the channel indicated in the relevant contract or by law.

16. Privacy and cybersecurity obligations of suppliers

Qualifiedon does not replace contractual appointments required for personal-data processing, confidentiality, information security or access to UESE/customer systems. Before processing personal data on behalf of UESE or accessing protected systems, the supplier must sign the applicable data-processing, security and confidentiality terms, use authorised personnel and subcontractors, report incidents promptly, preserve logs and cooperate with audits and remediation.

17. Liability

Each party remains liable under applicable law for its own conduct. To the maximum extent permitted in a business-to-business context, UESE is not liable for indirect loss, loss of opportunity, loss of profit or business interruption arising solely from use or temporary unavailability of the portal. Nothing excludes or limits liability for wilful misconduct, gross negligence, death or personal injury, breach of mandatory law, unlawful processing of personal data, or other liability that cannot legally be excluded. The applicant indemnifies UESE against substantiated third-party claims caused by unlawful, false or unauthorised materials supplied by the applicant, subject to prompt notice and the applicant’s right to participate in the defence.

18. Governing law and jurisdiction

These Terms are governed by Italian law. Any dispute not resolved amicably is subject to the exclusive jurisdiction of the courts of the place where UESE has its registered office, except where mandatory law provides otherwise. This clause applies only to business and professional users.

19. Severability, waiver and hierarchy

If a provision is invalid or unenforceable, the remaining provisions remain effective and the invalid provision is replaced, to the extent possible, by a lawful provision with equivalent purpose. Failure to enforce a right is not a waiver. In the event of conflict, a separately signed procurement contract prevails over these Terms for the specific subject matter, followed by the applicable request for quotation and then these Terms.

20. Language and contact

Italian and English versions are intended to be equivalent. In the event of inconsistency, the Italian version prevails to the extent permitted by law. Questions on these Terms may be sent to supplier@uese.eu.